General Sales Conditions - Last update: 01/11/2013
Article 1: Scope of Application and Modification of the General Sales Conditions
These general sales conditions apply to all orders placed on the website www.france-purification.com
Attention! Professionals wishing to order from www.france-purification.com are invited to visit the professional site and consult the general terms and conditions of sale www.france-purification.com by clicking on the following link www.france-purification.com .the applicable terms and conditions are those in force on the day the order is validated.
Article 2: Product availability
Our product offers and prices are valid as long as they are visible on the site.
Article 3: Orders
Product availability and delivery times are displayed on the site, on each product sheet.
The supplier's photographs illustrating the products, in support of the text of the offer, do not enter into the contractual field. In the event of errors, the supplier cannot be held responsible.
In the event that, subsequent to your order, a product or service becomes totally or partially unavailable, plaisirsdiscrets.com will inform you by email of this unavailability and will give you the opportunity:
- either, if you accept it, to be delivered a product or service of a quality and price equivalent to that ordered
- or to be reimbursed for the price of the product or service ordered
3.1 How to place an order
For practical and confidentiality reasons, payment for your order will be made using the following company name: www.france-purification.com
Your bank receipt confirming payment will also bear the company name www.france-purification.com
Orders can be placed with www.france-purification.com
- online at www.france-purification.com
- by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, 9am to 12pm and 2pm to 5pm.
no order sent to france-purification by mail or fax will be taken into account unless payment has been received by www.france-purification.com in the form of a postal order, bank transfer or credit card payment through our secretariat.
All orders placed with www.france-purification.com require the creation of a Customer Area. To access your Customer Area, you must identify yourself using the e-mail address you provided when creating your account, and the secret personal and confidential password you have chosen.
www.france-purification.com cannot be held responsible for any action carried out via or on your Customer Area by a third party to whom you have communicated your identifiers or who has had access to your identifiers or to your Customer Account as a result of a fault or negligence attributable to you.when placing your order, you must confirm it using the "double-click" technique: i.e., after selecting the products added to your basket, you must check and, if necessary, correct the contents of your basket (i.e., in particular: identification and quantity of products selected, corresponding prices, delivery methods and costs), before validating it, accepting these GTC by clicking on the "Proceed to payment" button, as indicated on the "Delivery method" page, and thus confirming acceptance of your order.
3.2 Registration of orders
Once you have placed your order, www.france-purification.com will acknowledge receipt by sending you an order confirmation e-mail containing a summary of your order and its number, and will then definitively validate your order by sending you an order validation e-mail.
www.france-purification.com reserves the right not to validate your order for any legitimate reason, in particular in the event that :
- It does not comply with the present GTC
- One of your previous orders has not been paid in full by the due date
- A dispute relating to the payment of one of your previous orders is being processed
- Several serious and concordant elements give rise to a suspicion of fraud concerning your order.
these e-mails are sent to the e-mail address you use to log in to your Customer Area. please note: If you do not receive one of the above two e-mails, we recommend that you contact our Customer Service department.
3.3 Delivery:
Orders placed on the www.france-purification.com website can be delivered :
- By parcel post (Colissimo formula at the rate in force at the time of ordering)
- By express delivery (express courier company) at an additional cost invoiced to the customer at the time of ordering.
- Delivery to a relay point proposed on the www.france-purification.com website when the customer confirms his order.
- By carrier.
If a product is not available at the time of ordering, a delivery time will be immediately indicated on the product sheet.
For any order with several products, if a product is not available and the supply time for this product is less than 6 days, the said order will be dispatched in full on receipt of the missing product at www.france-purification.com.
For any order with several products, if a product is not available and the supply time for this product is greater than 7 days, the available product(s) will be sent by the standard shipping process, and the missing product(s) will be the subject of a second delivery as soon as they are received by www.france-purification.com.
3.4 Shipping costs:
Shipping costs are payable by the customer for all orders under 100 euros (inc. VAT), for mainland France only. You will find the shipping costs on your order summary.
For all orders over 100 euros (incl. VAT) for metropolitan France, shipping will be free of charge using the standard colissimo rate.
Nevertheless, www.france-purification.com reserves the right to make sales with reduced delivery charges or free delivery charges, for Metropolitan France only.
Only the day of validation of the order will be taken into account for the application of delivery charges, in force on the day of the order on the wwww.france-purification.com website. For Corsica, French Overseas Departments and Territories, Europe and the rest of the world, delivery charges are payable by the customer in accordance with the Colissimo postal rates and order preparation charges in force on the day the order is registered.
Under no circumstances may www.france-purification.com be held responsible for any delay in delivery due to force majeure, such as strikes by parcel delivery services, bad weather, theft, loss, etc. ....
3.5 Customs duties for French overseas departments and territories and certain countries.
Product prices for French overseas departments and territories and for certain countries are shown exclusive of tax.
All orders placed on the www.france-purification.com website and delivered to French overseas departments and territories and to certain countries may be subject to taxes and customs duties that are imposed when the package reaches its destination. These customs duties and taxes are the responsibility of the customer.
www.france-purification.com is not obliged to check and inform you of applicable customs duties and taxes. Please note that by ordering from www.france-purification.com, you are considered the importer of record and are responsible for complying with all laws and regulations of the country in which you receive the goods. We would like our customers to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.
Article 4: Terms of payment and security
Terms of payment
The terms of this article do not apply to private sales, which can only be paid for by credit card in cash.
The following payment methods are available from www.france-purification.com:
- By credit card: Visa, Mastercard, JCB
- By Paybox
- By bank transfer
- By postal order made payable to www.france-purification.com- 36 rue de la Gare - 18380 Ivoy le Pré. Please indicate on the back your name and customer number or your name, full contact details and telephone number. Your order will only be dispatched on receipt of your postal order.
www.france-purification.comvous offers the option of paying for your order in cash (up to a maximum of €1000) by postal order.
If you choose to pay in cash, you have 7 calendar days in which to send us your payment by postal order. After this period, your order will be cancelled. Your order will be processed and validated only after payment.
www.france-purification.com reserves the right not to offer one or more of the payment methods below, for any legitimate reason, in particular in the event that :
- the payment partner no longer offers the service in question,
- one of your previous orders has not been paid in full by the due date,
- a dispute relating to the payment of one of your previous orders is being processed,
- several serious and concordant elements give rise to a suspicion of fraud concerning your order.
Default of payment
www.france-purification.com reserves the right to refuse to make a delivery or to honour an order from a consumer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.
Payment security
Payments made on our site are entirely secure.your credit card details are never transmitted unencrypted over the network: they are encrypted using SSL (Secure Socket Layer) protocol.
Article 5: Force majeure
www.france-purification.com cannot be held responsible for non-performance of the contract due to an event of force majeure.
With regard to products purchased to satisfy professional needs, www.france-purification.com shall not be held liable for any indirect damage, operating loss, loss of profit, damage or expenses that may arise.
Article 6: Withdrawal
In order to process your request correctly, please provide us with your order number and full contact details.
For practical details on how to make a return, please contact us by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, from 09:00 to 12:00 and from 14:00 to 17:00.
In accordance with article L.121-20 and following of the French Consumer Code, you have a period of 7 working days (unless a longer period is specified in the product data sheets) from the date of delivery of your order. To return any item that does not suit you, the item must be in its original packaging, new and in good condition, suitable for remarketing, and you may request an exchange or refund at no cost to you, with the exception of the cost of returning the item.
In accordance with the provisions of article L121-20-2 of the French Consumer Code, the right of withdrawal cannot be exercised for:
- Goods made to your specifications or clearly personalized or which, due to their nature, cannot be reshipped or are likely to deteriorate or expire quickly and/or installed,
- Audio or video recordings or computer software when they have been unsealed by the consumer,
- This is the case, for example, for products delivered with software when the latter has been unsealed and/or installed
- Sales of newspapers, periodicals or magazines
- Authorized betting or lottery services
- Music downloads
Article 7: QUALITY
www.france-purification.comest is constantly striving to improve the quality of its products, and takes the greatest care in the selection of its products. Each delivery from our suppliers is rigorously controlled. This enables us to guarantee you the highest quality products. should an item be defective, please contact our customer service department, who will advise you on what to do. To do so, please call 02.48.58.94.14 (cost of a local call). - Our prices in euros are guaranteed until December 31, 2014, while stocks last, except in the event of major changes in charges, and in particular a new change in the VAT rate. - After a period of 3 months, no claims will be taken into account concerning any transaction between www.france-purification.com and its customers, except for items under warranty. the company www.france-purification.com cannot be held responsible for typographical or printing errors in its documents.
article 8: Personal data
10.1 Collection and use of your personal data
www.france-purification.com is a commercial site of the company FRANCE PURIFICATION registered with the CNIL under the number: 1705896v0
www.france-purification.com is responsible for processing your personal data.the information that you communicate to us within the framework of your orders is destined for www.france-purification.com and is used for the processing and follow-up of your orders, the after-sales service of the products ordered on our site and the marketing management and customer relations of your customer account.your personal data may be transmitted to www.france-purification.com service providers for the purposes of processing orders and providing after-sales service, as well as for marketing and customer relations management purposes, it being specified that some of these service providers are located outside the European Union. In this respect, we assure you that we have taken the necessary measures to provide a legal framework for this transfer of data, in particular by completing the appropriate formalities with the CNIL. your personal data may also be communicated to our partners for non-electronic canvassing purposes, in particular by post or telephone. You may object to this communication by writing to :fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
10.2 Bank details
Your bank details are not in our possession, as your payment is secured by our partner's ATOS secure payment system (128-bit encryption). As such, all banking data is outsourced to the company representing the secure payment process.
10.3 Right of opposition, rectification or deletion of your personal data
In accordance with the provisions of the French Data Protection Act of January 6, 1978, you have the right at any time to access, oppose, rectify or delete your personal data held by plaisirs-discrets.com, by writing by mail and proving your identity to : fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
Article 9: Company contact details
Company identification,FRANCE PURIFICATION Société à responsabilité limitée au capital de 60 000 EURO , RCS Bourges n° 487 649 139
Contact www.france-purification.com:
For information or advice, please contact us at 02.48.58.04.55, Monday to Friday, 9am to 12pm and 2pm to 5pm (local call rate from a landline), weekends and public holidays. For order tracking and after-sales service, you can contact us:
By visiting our online Customer Service: Information concerning your order, payment, delivery and after-sales service is available in your Customer Area, under the headings "My orders" and "Frequently asked questions (FAQ)"please note: To avoid losing time processing your call, please have ready the e-mail address you used to place your order and the number of the order concerned.
By post:
FRANCE PURIFICATION , 36 rue de la Gare , 18380 IVOY LE PRE
Caution: To avoid losing time in processing your request, please include your surname, first name, the e-mail you used to place your order and the number of the order concerned.
General Sales Conditions - Last update: 01/11/2013
Article 1: Scope of Application and Modification of the General Sales Conditions
These general sales conditions apply to all orders placed on the website www.france-purification.com
Attention! Professionals wishing to order from www.france-purification.com are invited to visit the professional site and consult the general terms and conditions of sale www.france-purification.com by clicking on the following link www.france-purification.com .the applicable terms and conditions are those in force on the day the order is validated.
Article 2: Product availability
Our product offers and prices are valid as long as they are visible on the site.
Article 3: Orders
Product availability and delivery times are displayed on the site, on each product sheet.
The supplier's photographs illustrating the products, in support of the text of the offer, do not enter into the contractual field. In the event of errors, the supplier cannot be held responsible.
In the event that, subsequent to your order, a product or service becomes totally or partially unavailable, plaisirsdiscrets.com will inform you by email of this unavailability and will give you the opportunity:
- either, if you accept it, to be delivered a product or service of a quality and price equivalent to that ordered
- or to be reimbursed for the price of the product or service ordered
3.1 How to place an order
For practical and confidentiality reasons, payment for your order will be made using the following company name: www.france-purification.com
Your bank receipt confirming payment will also bear the company name www.france-purification.com
Orders can be placed with www.france-purification.com
- online at www.france-purification.com
- by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, 9am to 12pm and 2pm to 5pm.
no order sent to france-purification by mail or fax will be taken into account unless payment has been received by www.france-purification.com in the form of a postal order, bank transfer or credit card payment through our secretariat.
All orders placed with www.france-purification.com require the creation of a Customer Area. To access your Customer Area, you must identify yourself using the e-mail address you provided when creating your account, and the secret personal and confidential password you have chosen.
www.france-purification.com cannot be held responsible for any action carried out via or on your Customer Area by a third party to whom you have communicated your identifiers or who has had access to your identifiers or to your Customer Account as a result of a fault or negligence attributable to you.when placing your order, you must confirm it using the "double-click" technique: i.e., after selecting the products added to your basket, you must check and, if necessary, correct the contents of your basket (i.e., in particular: identification and quantity of products selected, corresponding prices, delivery methods and costs), before validating it, accepting these GTC by clicking on the "Proceed to payment" button, as indicated on the "Delivery method" page, and thus confirming acceptance of your order.
3.2 Registration of orders
Once you have placed your order, www.france-purification.com will acknowledge receipt by sending you an order confirmation e-mail containing a summary of your order and its number, and will then definitively validate your order by sending you an order validation e-mail.
www.france-purification.com reserves the right not to validate your order for any legitimate reason, in particular in the event that :
- It does not comply with the present GTC
- One of your previous orders has not been paid in full by the due date
- A dispute relating to the payment of one of your previous orders is being processed
- Several serious and concordant elements give rise to a suspicion of fraud concerning your order.
these e-mails are sent to the e-mail address you use to log in to your Customer Area. please note: If you do not receive one of the above two e-mails, we recommend that you contact our Customer Service department.
3.3 Delivery:
Orders placed on the www.france-purification.com website can be delivered :
- By parcel post (Colissimo formula at the rate in force at the time of ordering)
- By express delivery (express courier company) at an additional cost invoiced to the customer at the time of ordering.
- Delivery to a relay point proposed on the www.france-purification.com website when the customer confirms his order.
- By carrier.
If a product is not available at the time of ordering, a delivery time will be immediately indicated on the product sheet.
For any order with several products, if a product is not available and the supply time for this product is less than 6 days, the said order will be dispatched in full on receipt of the missing product at www.france-purification.com.
For any order with several products, if a product is not available and the supply time for this product is greater than 7 days, the available product(s) will be sent by the standard shipping process, and the missing product(s) will be the subject of a second delivery as soon as they are received by www.france-purification.com.
3.4 Shipping costs:
Shipping costs are payable by the customer for all orders under 100 euros (inc. VAT), for mainland France only. You will find the shipping costs on your order summary.
For all orders over 100 euros (incl. VAT) for metropolitan France, shipping will be free of charge using the standard colissimo rate.
Nevertheless, www.france-purification.com reserves the right to make sales with reduced delivery charges or free delivery charges, for Metropolitan France only.
Only the day of validation of the order will be taken into account for the application of delivery charges, in force on the day of the order on the wwww.france-purification.com website. For Corsica, French Overseas Departments and Territories, Europe and the rest of the world, delivery charges are payable by the customer in accordance with the Colissimo postal rates and order preparation charges in force on the day the order is registered.
Under no circumstances may www.france-purification.com be held responsible for any delay in delivery due to force majeure, such as strikes by parcel delivery services, bad weather, theft, loss....
3.5 Customs duties for French overseas departments and territories and certain countries.
Product prices for French overseas departments and territories and for certain countries are shown exclusive of tax.
All orders placed on the www.france-purification.com website and delivered to French overseas departments and territories and to certain countries may be subject to taxes and customs duties, which are levied when the package reaches its destination. These customs duties and taxes are the responsibility of the customer.
www.france-purification.com is not obliged to check and inform you of applicable customs duties and taxes. Please note that by ordering from www.france-purification.com, you are considered the importer of record and are responsible for complying with all laws and regulations of the country in which you receive the goods. We would like our customers to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.
Article 4: Terms of payment and security
Terms of payment
The terms of this article do not apply to private sales, which can only be paid for by credit card in cash.
The following payment methods are available from www.france-purification.com:
- By credit card: Visa, Mastercard, JCB
- By Paybox
- By bank transfer
- By postal order made payable to www.france-purification.com- 36 rue de la Gare - 18380 Ivoy le Pré. Please indicate on the back your name and customer number or your name, full contact details and telephone number. Your order will only be dispatched on receipt of your postal order.
www.france-purification.comvous offers the option of paying for your order in cash (up to a maximum of €1000) by postal order.
If you choose to pay in cash, you have 7 calendar days in which to send us your payment by postal order. After this period, your order will be cancelled. Your order will be processed and validated only after payment.
www.france-purification.com reserves the right not to offer one or more of the payment methods below, for any legitimate reason, in particular in the event that :
- the payment partner no longer offers the service in question,
- one of your previous orders has not been paid in full by the due date,
- a dispute concerning the payment of one of your previous orders is being processed,
- several serious and concordant elements give rise to a suspicion of fraud concerning your order.
Default of payment
www.france-purification.com reserves the right to refuse to make a delivery or to honour an order from a consumer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.
Payment security
Payments made on our site are entirely secure.your credit card details are never transmitted unencrypted over the network: they are encrypted using SSL (Secure Socket Layer) protocol.
Article 5: Force majeure
www.france-purification.com cannot be held responsible for non-performance of the contract due to an event of force majeure.
With regard to products purchased to satisfy professional needs, www.france-purification.com shall not be held liable for any indirect damage, operating loss, loss of profit, damage or expenses that may arise.
Article 6: Withdrawal
In order to process your request correctly, please provide us with your order number and full contact details.
For practical details on how to make a return, please contact us by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, from 09:00 to 12:00 and from 14:00 to 17:00.
In accordance with article L.121-20 and following of the French Consumer Code, you have a period of 7 working days (unless a longer period is specified in the product data sheets) from the date of delivery of your order. To return any item that does not suit you, the item must be in its original packaging, new and in good condition, suitable for remarketing, and you may request an exchange or refund at no cost to you, with the exception of the cost of returning the item.
In accordance with the provisions of article L121-20-2 of the French Consumer Code, the right of withdrawal cannot be exercised for:
- Goods made to your specifications or clearly personalized or which, due to their nature, cannot be reshipped or are likely to deteriorate or expire quickly and/or installed,
- Audio or video recordings or computer software when they have been unsealed by the consumer,
- This is the case, for example, for products delivered with software when the latter has been unsealed and/or installed
- Sales of newspapers, periodicals or magazines
- Authorized betting or lottery services
- Music downloads
Article 7: QUALITY
www.france-purification.comest is constantly striving to improve the quality of its products, and takes the greatest care in the selection of its products. Each delivery from our suppliers is rigorously controlled. This enables us to guarantee you the highest quality products. should an item be defective, please contact our customer service department, who will advise you on what to do. To do so, please call 02.48.58.94.14 (cost of a local call). - Our prices in euros are guaranteed until December 31, 2014, while stocks last, except in the event of major changes in charges, and in particular a new change in the VAT rate. - After a period of 3 months, no claims will be taken into account concerning any transaction between www.france-purification.com and its customers, except for items under warranty. the company www.france-purification.com cannot be held responsible for typographical or printing errors in its documents.
article 8: Personal data
10.1 Collection and use of your personal data
www.france-purification.com is a commercial site of the company FRANCE PURIFICATION registered with the CNIL under the number: 1705896v0
www.france-purification.com is responsible for processing your personal data.the information you provide when placing an order is destined for www.france-purification.com and is used to process and monitor your orders, to provide after-sales service for products ordered on our site and to manage your customer account in terms of marketing and customer relations.your personal data may be transmitted to www.france-purification.com service providers for the purposes of processing orders and providing after-sales service, as well as for marketing and customer relations management purposes, it being specified that some of these service providers are located outside the European Union. In this respect, we assure you that we have taken the necessary measures to provide a legal framework for this transfer of data, in particular by completing the appropriate formalities with the CNIL. your personal data may also be communicated to our partners for non-electronic canvassing purposes, in particular by post or telephone. You may object to this communication by writing to :fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
10.2 Bank details
Your bank details are not in our possession, as your payment is secured by our partner's ATOS secure payment system (128-bit encryption). As such, all banking data is outsourced to the company representing the secure payment process.
10.3 Right of opposition, rectification or deletion of your personal data
In accordance with the provisions of the French Data Protection Act of January 6, 1978, you have the right at any time to access, oppose, rectify or delete your personal data held by plaisirs-discrets.com, by writing by mail and proving your identity to : fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
Article 9: Company contact details
Company identification,FRANCE PURIFICATION Société à responsabilité limitée au capital de 60 000 EURO , RCS Bourges n° 487 649 139
Contact www.france-purification.com:
For information or advice, please contact us at 02.48.58.04.55, Monday to Friday, 9am to 12pm and 2pm to 5pm (local call rate from a landline), weekends and public holidays. For order tracking and after-sales service, you can contact us:
By visiting our online Customer Service department: Information concerning your order, payment, delivery and after-sales service is available in your Customer Area, under the headings "My orders" and "Frequently asked questions (FAQ)"please note: To avoid wasting time processing your call, please have the e-mail address you used to place your order and the order number ready.
By post:
FRANCE PURIFICATION , 36 rue de la Gare , 18380 IVOY LE PRE
Caution: To avoid losing time in processing your request, please include your surname, first name, the e-mail you used to place your order and the number of the order concerned.
General Sales Conditions - Last update: 01/11/2013
Article 1: Scope of Application and Modification of the General Sales Conditions
These general sales conditions apply to all orders placed on the website www.france-purification.com
Attention! Professionals wishing to order from www.france-purification.com are invited to visit the professional site and consult the general terms and conditions of sale www.france-purification.com by clicking on the following link www.france-purification.com .the applicable terms and conditions are those in force on the day the order is validated.
Article 2: Product availability
Our product offers and prices are valid as long as they are visible on the site.
Article 3: Orders
Product availability and delivery times are displayed on the site, on each product sheet.
The supplier's photographs illustrating the products, in support of the text of the offer, do not enter into the contractual field. In the event of errors, the supplier cannot be held responsible.
In the event that, subsequent to your order, a product or service becomes totally or partially unavailable, plaisirsdiscrets.com will inform you by email of this unavailability and will give you the opportunity:
- either, if you accept it, to be delivered a product or service of a quality and price equivalent to that ordered
- or to be reimbursed for the price of the product or service ordered
3.1 How to place an order
For practical and confidentiality reasons, payment for your order will be made using the following company name: www.france-purification.com
Your bank receipt confirming payment will also bear the company name www.france-purification.com
Orders can be placed with www.france-purification.com
- online at www.france-purification.com
- by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, 9am to 12pm and 2pm to 5pm.
no order sent to france-purification by mail or fax will be taken into account unless payment has been received by www.france-purification.com in the form of a postal order, bank transfer or credit card payment through our secretariat.
All orders placed with www.france-purification.com require the creation of a Customer Area. To access your Customer Area, you must identify yourself using the e-mail address you provided when creating your account, and the secret personal and confidential password you have chosen.
www.france-purification.com cannot be held responsible for any action carried out via or on your Customer Area by a third party to whom you have communicated your identifiers or who has had access to your identifiers or to your Customer Account as a result of a fault or negligence attributable to you.when placing your order, you must confirm it using the "double-click" technique: i.e., after selecting the products added to your basket, you must check and, if necessary, correct the contents of your basket (i.e., in particular: identification and quantity of products selected, corresponding prices, delivery methods and costs), before validating it, accepting these GTC by clicking on the "Proceed to payment" button, as indicated on the "Delivery method" page, and thus confirming acceptance of your order.
3.2 Registration of orders
Once you have placed your order, www.france-purification.com will acknowledge receipt by sending you an order confirmation e-mail containing a summary of your order and its number, and will then definitively validate your order by sending you an order validation e-mail.
www.france-purification.com reserves the right not to validate your order for any legitimate reason, in particular in the event that :
- It does not comply with the present GTC
- One of your previous orders has not been paid in full by the due date
- A dispute relating to the payment of one of your previous orders is being processed
- Several serious and concordant elements give rise to a suspicion of fraud concerning your order.
these e-mails are sent to the e-mail address you use to log in to your Customer Area. please note: If you do not receive one of the above two e-mails, we recommend that you contact our Customer Service department.
3.3 Delivery:
Orders placed on the www.france-purification.com website can be delivered :
- By parcel post (Colissimo formula at the rate in force at the time of ordering)
- By express delivery (express courier company) at an additional cost invoiced to the customer at the time of ordering.
- Delivery to a relay point proposed on the www.france-purification.com website when the customer confirms his order.
- By carrier.
If a product is not available at the time of ordering, a delivery time will be immediately indicated on the product sheet.
For any order with several products, if a product is not available and the supply time for this product is less than 6 days, the said order will be dispatched in full on receipt of the missing product at www.france-purification.com.
For any order with several products, if a product is not available and the supply time for this product is greater than 7 days, the available product(s) will be sent by the standard shipping process, and the missing product(s) will be the subject of a second delivery as soon as they are received by www.france-purification.com.
3.4 Shipping costs:
Shipping costs are payable by the customer for all orders under 100 euros (inc. VAT), for mainland France only. You will find the shipping costs on your order summary.
For all orders over 100 euros (incl. VAT) for mainland France, shipping is free of charge, using the standard colissimo rate only.
Nevertheless, www.france-purification.com reserves the right to make sales with reduced delivery charges or free delivery charges, for Metropolitan France only.
Only the day of validation of the order will be taken into account for the application of delivery charges, in force on the day of the order on the wwww.france-purification.com website. For Corsica, French Overseas Departments and Territories, Europe and the rest of the world, delivery charges are payable by the customer in accordance with the Colissimo postal rates and order preparation charges in force on the day the order is registered.
Under no circumstances may www.france-purification.com be held responsible for any delay in delivery due to force majeure, such as strikes by parcel delivery services, bad weather, theft, loss....
3.5 Customs duties for French overseas departments and territories and certain countries.
Product prices for French overseas departments and territories and for certain countries are shown exclusive of tax.
All orders placed on the www.france-purification.com website and delivered to French overseas departments and territories and to certain countries may be subject to taxes and customs duties, which are levied when the package reaches its destination. These customs duties and taxes are the responsibility of the customer.
www.france-purification.com is not obliged to check and inform you of applicable customs duties and taxes. Please note that by ordering from www.france-purification.com, you are considered the importer of record and are responsible for complying with all laws and regulations of the country in which you receive the goods. We would like our customers to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.
Article 4: Terms of payment and security
Terms of payment
The terms of this article do not apply to private sales, which can only be paid for by credit card in cash.
The following payment methods are available from www.france-purification.com:
- By credit card: Visa, Mastercard, JCB
- By Paybox
- By bank transfer
- By postal order made payable to www.france-purification.com- 36 rue de la Gare - 18380 Ivoy le Pré. Please indicate on the back your name and customer number or your name, full contact details and telephone number. Your order will only be dispatched on receipt of your postal order.
www.france-purification.comvous offers the option of paying for your order in cash (up to a maximum of €1000) by postal order.
If you choose to pay in cash, you have 7 calendar days to send us your payment by postal order. After this period, your order will be cancelled. Your order will be processed and validated only after payment.
www.france-purification.com reserves the right not to offer one or more of the payment methods below, for any legitimate reason, in particular in the event that :
- the payment partner no longer offers the service in question,
- one of your previous orders has not been paid in full by the due date,
- a dispute concerning the payment of one of your previous orders is being processed,
- several serious and concordant elements give rise to a suspicion of fraud concerning your order.
Default of payment
www.france-purification.com reserves the right to refuse to make a delivery or to honour an order from a consumer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.
Payment security
Payments made on our site are entirely secure.your credit card details are never transmitted unencrypted over the network: they are encrypted using SSL (Secure Socket Layer) protocol.
Article 5: Force majeure
www.france-purification.com cannot be held responsible for non-performance of the contract due to an event of force majeure.
With regard to products purchased to satisfy professional needs, www.france-purification.com shall not be held liable for any indirect damage, operating loss, loss of profit, damage or expenses that may arise.
Article 6: Withdrawal
In order to process your request correctly, please provide us with your order number and full contact details.
For practical details on how to make a return, please contact us by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, from 09:00 to 12:00 and from 14:00 to 17:00.
In accordance with article L.121-20 and following of the French Consumer Code, you have a period of 7 working days (unless a longer period is specified in the product data sheets) from the date of delivery of your order. To return any item that does not suit you, the item must be in its original packaging, new and in good condition, suitable for remarketing, and you may request an exchange or refund at no cost to you, with the exception of the cost of returning the item.
In accordance with the provisions of article L121-20-2 of the French Consumer Code, the right of withdrawal cannot be exercised for:
- Goods made to your specifications or clearly personalized or which, due to their nature, cannot be reshipped or are likely to deteriorate or expire quickly and/or installed,
- Audio or video recordings or computer software when they have been unsealed by the consumer,
- This is the case, for example, for products delivered with software when the latter has been unsealed and/or installed
- Sales of newspapers, periodicals or magazines
- Authorized betting or lottery services
- Music downloads
Article 7: QUALITY
www.france-purification.comest is constantly striving to improve the quality of its products, and takes the greatest care in the selection of its products. Each delivery from our suppliers is rigorously controlled. This enables us to guarantee you the highest quality products. should an item be defective, please contact our customer service department, who will advise you on what to do. To do so, please call 02.48.58.94.14 (cost of a local call). - Our prices in euros are guaranteed until December 31, 2014, while stocks last, except in the event of major changes in charges, and in particular a new change in the VAT rate. - After a period of 3 months, no claims will be taken into account concerning any transaction between www.france-purification.com and its customers, except for items under warranty. the company www.france-purification.com cannot be held responsible for typographical or printing errors in its documents.
article 8: Personal data
10.1 Collection and use of your personal data
www.france-purification.com is a commercial site of the company FRANCE PURIFICATION registered with the CNIL under the number: 1705896v0
www.france-purification.com is responsible for processing your personal data.the information that you communicate to us within the framework of your orders is destined for www.france-purification.com and is used for the processing and follow-up of your orders, the after-sales service of the products ordered on our site and the marketing management and customer relations of your customer account.your personal data may be transmitted to www.france-purification.com service providers for the purposes of processing orders and providing after-sales service, as well as for marketing and customer relations management purposes, it being specified that some of these service providers are located outside the European Union. In this respect, we assure you that we have taken the necessary measures to provide a legal framework for this transfer of data, in particular by completing the appropriate formalities with the CNIL. your personal data may also be communicated to our partners for non-electronic canvassing purposes, in particular by post or telephone. You may object to this communication by writing to :fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
10.2 Bank details
Your bank details are not in our possession, as your payment is secured by our partner's ATOS secure payment system (128-bit encryption). As such, all banking data is outsourced to the company representing the secure payment process.
10.3 Right of opposition, rectification or deletion of your personal data
In accordance with the provisions of the French Data Protection Act of January 6, 1978, you have the right at any time to access, oppose, rectify or delete your personal data held by plaisirs-discrets.com, by writing by mail and proving your identity to : fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
Article 9: Company contact details
Company identification,FRANCE PURIFICATION Société à responsabilité limitée au capital de 60 000 EURO , RCS Bourges n° 487 649 139
Contact www.france-purification.com:
For information or advice, please contact us at 02.48.58.04.55, Monday to Friday, 9am to 12pm and 2pm to 5pm (local call rate from a landline), weekends and public holidays. For order tracking and after-sales service, you can contact us:
By visiting our online Customer Service: Information concerning your order, payment, delivery and after-sales service is available in your Customer Area, under the headings "My orders" and "Frequently asked questions (FAQ)"please note: To avoid losing time processing your call, please have ready the e-mail address you used to place your order and the number of the order concerned.
By post:
FRANCE PURIFICATION , 36 rue de la Gare , 18380 IVOY LE PRE
Caution: To avoid losing time in processing your request, please include your surname, first name, the e-mail you used to place your order and the number of the order concerned.
General Sales Conditions - Last update: 01/11/2013
Article 1: Scope of Application and Modification of the General Sales Conditions
These general sales conditions apply to all orders placed on the website www.france-purification.com
Attention! Professionals wishing to order from www.france-purification.com are invited to visit the professional site and consult the general terms and conditions of sale www.france-purification.com by clicking on the following link www.france-purification.com .the applicable terms and conditions are those in force on the day the order is validated.
Article 2: Product availability
Our product offers and prices are valid as long as they are visible on the site.
Article 3: Orders
Product availability and delivery times are displayed on the site, on each product sheet.
The supplier's photographs illustrating the products, in support of the text of the offer, do not enter into the contractual field. In the event of errors, the supplier cannot be held responsible.
In the event that, subsequent to your order, a product or service becomes totally or partially unavailable, plaisirsdiscrets.com will inform you by email of this unavailability and will give you the opportunity:
- either, if you accept it, to be delivered a product or service of a quality and price equivalent to that ordered
- or to be reimbursed for the price of the product or service ordered
3.1 How to place an order
For practical and confidentiality reasons, payment for your order will be made using the following company name: www.france-purification.com
Your bank receipt confirming payment will also bear the company name www.france-purification.com
Orders can be placed with www.france-purification.com
- online at www.france-purification.com
- by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, 9am to 12pm and 2pm to 5pm.
no order sent to france-purification by mail or fax will be taken into account unless payment has been received by www.france-purification.com in the form of a postal order, bank transfer or credit card payment through our secretariat.
All orders placed with www.france-purification.com require the creation of a Customer Area. To access your Customer Area, you must identify yourself using the e-mail address you provided when creating your account, and the secret personal and confidential password you have chosen.
www.france-purification.com cannot be held responsible for any action carried out via or on your Customer Area by a third party to whom you have communicated your identifiers or who has had access to your identifiers or to your Customer Account as a result of a fault or negligence attributable to you.when placing your order, you must confirm it using the "double-click" technique: i.e., after selecting the products added to your basket, you must check and, if necessary, correct the contents of your basket (i.e., in particular: identification and quantity of products selected, corresponding prices, delivery methods and costs), before validating it, accepting these GTC by clicking on the "Proceed to payment" button, as indicated on the "Delivery method" page, and thus confirming acceptance of your order.
3.2 Registration of orders
Once you have placed your order, www.france-purification.com will acknowledge receipt by sending you an order confirmation e-mail containing a summary of your order and its number, and will then definitively validate your order by sending you an order validation e-mail.
www.france-purification.com reserves the right not to validate your order for any legitimate reason, in particular in the event that :
- It does not comply with the present GTC
- One of your previous orders has not been paid in full by the due date
- A dispute relating to the payment of one of your previous orders is being processed
- Several serious and concordant elements give rise to a suspicion of fraud concerning your order.
these e-mails are sent to the e-mail address you use to log in to your Customer Area. please note: If you do not receive one of the above two e-mails, we recommend that you contact our Customer Service department.
3.3 Delivery:
Orders placed on the www.france-purification.com website can be delivered :
- By parcel post (Colissimo formula at the rate in force at the time of ordering)
- By express delivery (express courier company) at an additional cost invoiced to the customer at the time of ordering.
- Delivery to a relay point proposed on the www.france-purification.com website when the customer confirms his order.
- By carrier.
If a product is not available at the time of ordering, a delivery time will be immediately indicated on the product sheet.
For any order with several products, if a product is not available and the supply time for this product is less than 6 days, the said order will be dispatched in full on receipt of the missing product at www.france-purification.com.
For any order with several products, if a product is not available and the supply time for this product is greater than 7 days, the available product(s) will be sent by the standard shipping process, and the missing product(s) will be the subject of a second delivery as soon as they are received by www.france-purification.com.
3.4 Shipping costs:
Shipping costs are payable by the customer for all orders under 100 euros (inc. VAT), for mainland France only. You will find the shipping costs on your order summary.
For all orders over 100 euros (incl. VAT) for metropolitan France, shipping will be free of charge using the standard colissimo rate.
Nevertheless, www.france-purification.com reserves the right to make sales with reduced delivery charges or free delivery charges, for Metropolitan France only.
Only the day of validation of the order will be taken into account for the application of delivery charges, in force on the day of the order on the wwww.france-purification.com website. For Corsica, French Overseas Departments and Territories, Europe and the rest of the world, delivery charges are payable by the customer in accordance with the Colissimo postal rates and order preparation charges in force on the day the order is registered.
Under no circumstances may www.france-purification.com be held responsible for any delay in delivery due to force majeure, such as strikes by parcel delivery services, bad weather, theft, loss....
3.5 Customs duties for French overseas departments and territories and certain countries.
Product prices for French overseas departments and territories and for certain countries are shown exclusive of tax.
All orders placed on the www.france-purification.com website and delivered to French overseas departments and territories and to certain countries may be subject to taxes and customs duties, which are levied when the package reaches its destination. These customs duties and taxes are the responsibility of the customer.
www.france-purification.com is not obliged to check and inform you of applicable customs duties and taxes. Please note that by ordering from www.france-purification.com, you are considered the importer of record and are responsible for complying with all laws and regulations of the country in which you receive the goods. We would like our customers to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.
Article 4: Terms of payment and security
Terms of payment
The terms of this article do not apply to private sales, which can only be paid for by credit card in cash.
The following payment methods are available from www.france-purification.com:
- By credit card: Visa, Mastercard, JCB
- By Paybox
- By bank transfer
- By postal order made payable to www.france-purification.com- 36 rue de la Gare - 18380 Ivoy le Pré. Please indicate on the back your name and customer number or your name, full contact details and telephone number. Your order will only be dispatched on receipt of your postal order.
www.france-purification.comvous offers the option of paying for your order in cash (up to a maximum of €1000) by postal order.
If you choose to pay in cash, you have 7 calendar days in which to send us your payment by postal order. After this period, your order will be cancelled. Your order will be processed and validated only after payment.
www.france-purification.com reserves the right not to offer one or more of the payment methods below, for any legitimate reason, in particular in the event that :
- the payment partner no longer offers the service in question,
- one of your previous orders has not been paid in full by the due date,
- a dispute concerning the payment of one of your previous orders is being processed,
- several serious and concordant elements give rise to a suspicion of fraud concerning your order.
Default of payment
www.france-purification.com reserves the right to refuse to make a delivery or to honour an order from a consumer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.
Payment security
Payments made on our site are entirely secure.your credit card details are never transmitted unencrypted over the network: they are encrypted using SSL (Secure Socket Layer) protocol.
Article 5: Force majeure
www.france-purification.com cannot be held responsible for non-performance of the contract due to an event of force majeure.
With regard to products purchased to satisfy professional needs, www.france-purification.com shall not be held liable for any indirect damage, operating loss, loss of profit, damage or expenses that may arise.
Article 6: Withdrawal
In order to process your request correctly, please provide us with your order number and full contact details.
For practical details on how to make a return, please contact us by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, from 09:00 to 12:00 and from 14:00 to 17:00.
In accordance with article L.121-20 and following of the French Consumer Code, you have a period of 7 working days (unless a longer period is specified in the product data sheets) from the date of delivery of your order. To return any item that does not suit you, the item must be in its original packaging, new and in good condition, suitable for remarketing, and you may request an exchange or refund at no cost to you, with the exception of the cost of returning the item.
In accordance with the provisions of article L121-20-2 of the French Consumer Code, the right of withdrawal cannot be exercised for:
- Goods made to your specifications or clearly personalized or which, due to their nature, cannot be reshipped or are likely to deteriorate or expire quickly and/or installed,
- Audio or video recordings or computer software when they have been unsealed by the consumer,
- This is the case, for example, for products delivered with software when the latter has been unsealed and/or installed
- Sales of newspapers, periodicals or magazines
- Authorized betting or lottery services
- Music downloads
Article 7: QUALITY
www.france-purification.comest is constantly striving to improve the quality of its products, and takes the greatest care in the selection of its products. Each delivery from our suppliers is rigorously controlled. This enables us to guarantee you the highest quality products. should an item be defective, please contact our customer service department, who will advise you on what to do. To do so, please call 02.48.58.94.14 (cost of a local call). - Our prices in euros are guaranteed until December 31, 2014, while stocks last, except in the event of major changes in charges, and in particular a new change in the VAT rate. - After a period of 3 months, no claims will be taken into account concerning any transaction between www.france-purification.com and its customers, except for items under warranty. the company www.france-purification.com cannot be held responsible for typographical or printing errors in its documents.
article 8: Personal data
10.1 Collection and use of your personal data
www.france-purification.com is a commercial site of the company FRANCE PURIFICATION registered with the CNIL under the number: 1705896v0
www.france-purification.com is responsible for processing your personal data.the information that you communicate to us within the framework of your orders is destined for www.france-purification.com and is used for the processing and follow-up of your orders, the after-sales service of the products ordered on our site and the marketing management and customer relations of your customer account.your personal data may be transmitted to www.france-purification.com service providers for the purposes of processing orders and providing after-sales service, as well as for marketing and customer relations management purposes, it being specified that some of these service providers are located outside the European Union. In this respect, we assure you that we have taken the necessary measures to provide a legal framework for this transfer of data, in particular by completing the appropriate formalities with the CNIL. your personal data may also be communicated to our partners for non-electronic canvassing purposes, in particular by post or telephone. You may object to this communication by writing to :fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
10.2 Bank details
Your bank details are not in our possession, as your payment is secured by our partner's ATOS secure payment system (128-bit encryption). As such, all banking data is outsourced to the company representing the secure payment process.
10.3 Right of opposition, rectification or deletion of your personal data
In accordance with the provisions of the French Data Protection Act of January 6, 1978, you have the right at any time to access, oppose, rectify or delete your personal data held by plaisirs-discrets.com, by writing by mail and proving your identity to : fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
Article 9: Company contact details
Company identification,FRANCE PURIFICATION Société à responsabilité limitée au capital de 60 000 EURO , RCS Bourges n° 487 649 139
Contact www.france-purification.com:
For information or advice, please contact us at 02.48.58.04.55, Monday to Friday, 9am to 12pm and 2pm to 5pm (local call rate from a landline), weekends and public holidays. For order tracking and after-sales service, you can contact us:
By visiting our online Customer Service: Information concerning your order, payment, delivery and after-sales service is available in your Customer Area, under the headings "My orders" and "Frequently asked questions (FAQ)"please note: To avoid losing time processing your call, please have ready the e-mail address you used to place your order and the number of the order concerned.
By post:
FRANCE PURIFICATION , 36 rue de la Gare , 18380 IVOY LE PRE
Caution: To avoid losing time in processing your request, please include your surname, first name, the e-mail you used to place your order and the number of the order concerned.
General Sales Conditions - Last update: 01/11/2013
Article 1: Scope of Application and Modification of the General Sales Conditions
These general sales conditions apply to all orders placed on the website www.france-purification.com
Attention! Professionals wishing to order from www.france-purification.com are invited to visit the professional site and consult the general terms and conditions of sale www.france-purification.com by clicking on the following link www.france-purification.com .the applicable terms and conditions are those in force on the day the order is validated.
Article 2: Product availability
Our product offers and prices are valid as long as they are visible on the site.
Article 3: Orders
Product availability and delivery times are displayed on the site, on each product sheet.
The supplier's photographs illustrating the products, in support of the text of the offer, do not enter into the contractual field. In the event of errors, the supplier cannot be held responsible.
In the event that, subsequent to your order, a product or service becomes totally or partially unavailable, plaisirsdiscrets.com will inform you by email of this unavailability and will give you the opportunity:
- either, if you accept it, to be delivered a product or service of a quality and price equivalent to that ordered
- or to be reimbursed for the price of the product or service ordered
3.1 How to place an order
For practical and confidentiality reasons, payment for your order will be made using the following company name: www.france-purification.com
Your bank receipt confirming payment will also bear the company name www.france-purification.com
Orders can be placed with www.france-purification.com
- online at www.france-purification.com
- by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, 9am to 12pm and 2pm to 5pm.
no order sent to france-purification by mail or fax will be taken into account unless payment has been received by www.france-purification.com in the form of a postal order, bank transfer or credit card payment through our secretariat.
All orders placed with www.france-purification.com require the creation of a Customer Area. To access your Customer Area, you must identify yourself using the e-mail address you provided when creating your account, and the secret personal and confidential password you have chosen.
www.france-purification.com cannot be held responsible for any action carried out via or on your Customer Area by a third party to whom you have communicated your identifiers or who has had access to your identifiers or to your Customer Account as a result of a fault or negligence attributable to you.when placing your order, you must confirm it using the "double-click" technique: i.e., after selecting the products added to your basket, you must check and, if necessary, correct the contents of your basket (i.e., in particular: identification and quantity of products selected, corresponding prices, delivery methods and costs), before validating it, accepting these GTC by clicking on the "Proceed to payment" button, as indicated on the "Delivery method" page, and thus confirming acceptance of your order.
3.2 Registration of orders
Once you have placed your order, www.france-purification.com will acknowledge receipt by sending you an order confirmation e-mail containing a summary of your order and its number, and will then definitively validate your order by sending you an order validation e-mail.
www.france-purification.com reserves the right not to validate your order for any legitimate reason, in particular in the event that :
- It does not comply with the present GTC
- One of your previous orders has not been paid in full by the due date
- A dispute relating to the payment of one of your previous orders is being processed
- Several serious and concordant elements give rise to a suspicion of fraud concerning your order.
these e-mails are sent to the e-mail address you use to log in to your Customer Area. please note: If you do not receive one of the above two e-mails, we recommend that you contact our Customer Service department.
3.3 Delivery:
Orders placed on the www.france-purification.com website can be delivered :
- By parcel post (Colissimo formula at the rate in force at the time of ordering)
- By express delivery (express courier company) at an additional cost invoiced to the customer at the time of ordering.
- Delivery to a relay point proposed on the www.france-purification.com website when the customer confirms his order.
- By carrier.
If a product is not available at the time of ordering, a delivery time will be immediately indicated on the product sheet.
For any order with several products, if a product is not available and the supply time for this product is less than 6 days, the said order will be dispatched in full on receipt of the missing product at www.france-purification.com.
For any order with several products, if a product is not available and the supply time for this product is greater than 7 days, the available product(s) will be sent by the standard shipping process, and the missing product(s) will be the subject of a second delivery as soon as they are received by www.france-purification.com.
3.4 Shipping costs:
Shipping costs are payable by the customer for all orders under 100 euros (inc. VAT), for mainland France only. You will find the shipping costs on your order summary.
For all orders over 100 euros (incl. VAT) for mainland France, shipping is free of charge, using the standard colissimo rate only.
Nevertheless, www.france-purification.com reserves the right to make sales with reduced delivery charges or free delivery charges, for Metropolitan France only.
Only the day of validation of the order will be taken into account for the application of delivery charges, in force on the day of the order on the wwww.france-purification.com website. For Corsica, French Overseas Departments and Territories, Europe and the rest of the world, delivery charges are payable by the customer in accordance with the Colissimo postal rates and order preparation charges in force on the day the order is registered.
Under no circumstances may www.france-purification.com be held responsible for any delay in delivery due to force majeure, such as strikes by parcel delivery services, bad weather, theft, loss....
3.5 Customs duties for French overseas departments and territories and certain countries.
Product prices for French overseas departments and territories and for certain countries are shown exclusive of tax.
All orders placed on the www.france-purification.com website and delivered to French overseas departments and territories and to certain countries may be subject to taxes and customs duties, which are levied when the package reaches its destination. These customs duties and taxes are the responsibility of the customer.
www.france-purification.com is not obliged to check and inform you of applicable customs duties and taxes. Please note that by ordering from www.france-purification.com, you are considered the importer of record and are responsible for complying with all laws and regulations of the country in which you receive the goods. We would like our customers to be aware that cross-border deliveries may be subject to opening and inspection by customs authorities.
Article 4: Terms of payment and security
Terms of payment
The terms of this article do not apply to private sales, which can only be paid for by credit card in cash.
The following payment methods are available from www.france-purification.com:
- By credit card: Visa, Mastercard, JCB
- By Paybox
- By bank transfer
- By postal order made payable to www.france-purification.com- 36 rue de la Gare - 18380 Ivoy le Pré. Please indicate on the back your name and customer number or your name, full contact details and telephone number. Your order will only be dispatched on receipt of your postal order.
www.france-purification.comvous offers the option of paying for your order in cash (up to a maximum of €1000) by postal order.
If you choose to pay in cash, you have 7 calendar days to send us your payment by postal order. After this period, your order will be cancelled. Your order will be processed and validated only after payment.
www.france-purification.com reserves the right not to offer one or more of the payment methods below, for any legitimate reason, in particular in the event that :
- the payment partner no longer offers the service in question,
- one of your previous orders has not been paid in full by the due date,
- a dispute concerning the payment of one of your previous orders is being processed,
- several serious and concordant elements give rise to a suspicion of fraud concerning your order.
Default of payment
www.france-purification.com reserves the right to refuse to make a delivery or to honour an order from a consumer who has not paid in full or in part for a previous order, or with whom a payment dispute is in progress.
Payment security
Payments made on our site are entirely secure.your credit card details are never transmitted unencrypted over the network: they are encrypted using SSL (Secure Socket Layer) protocol.
Article 5: Force majeure
www.france-purification.com cannot be held responsible for non-performance of the contract due to an event of force majeure.
With regard to products purchased to satisfy professional needs, www.france-purification.com shall not be held liable for any indirect damage, operating loss, loss of profit, damage or expenses that may arise.
Article 6: Withdrawal
In order to process your request correctly, please provide us with your order number and full contact details.
For practical details on how to make a return, please contact us by telephone on 02.48.58.04.55 (price of a local call from a landline) from Monday to Friday, from 09:00 to 12:00 and from 14:00 to 17:00.
In accordance with article L.121-20 and following of the French Consumer Code, you have a period of 7 working days (unless a longer period is specified in the product data sheets) from the date of delivery of your order. To return any item that does not suit you, the item must be in its original packaging, new and in good condition, suitable for remarketing, and you may request an exchange or refund at no cost to you, with the exception of the cost of returning the item.
In accordance with the provisions of article L121-20-2 of the French Consumer Code, the right of withdrawal cannot be exercised for:
- Goods made to your specifications or clearly personalized or which, due to their nature, cannot be reshipped or are likely to deteriorate or expire quickly and/or installed,
- Audio or video recordings or computer software when they have been unsealed by the consumer,
- This is the case, for example, for products delivered with software when the latter has been unsealed and/or installed
- Sales of newspapers, periodicals or magazines
- Authorized betting or lottery services
- Music downloads
Article 7: QUALITY
www.france-purification.comest is constantly striving to improve the quality of its products, and takes the greatest care in the selection of its products. Each delivery from our suppliers is rigorously controlled. This enables us to guarantee you the highest quality products. should an item be defective, please contact our customer service department, who will advise you on what to do. To do so, please call 02.48.58.94.14 (cost of a local call). - Our prices in euros are guaranteed until December 31, 2014, while stocks last, except in the event of major changes in charges, and in particular a new change in the VAT rate. - After a period of 3 months, no claims will be taken into account concerning any transaction between www.france-purification.com and its customers, except for items under warranty. the company www.france-purification.com cannot be held responsible for typographical or printing errors in its documents.
article 8: Personal data
10.1 Collection and use of your personal data
www.france-purification.com is a commercial site of the company FRANCE PURIFICATION registered with the CNIL under the number: 1705896v0
www.france-purification.com is responsible for processing your personal data.the information that you communicate to us within the framework of your orders is destined for www.france-purification.com and is used for the processing and follow-up of your orders, the after-sales service of the products ordered on our site and the marketing management and customer relations of your customer account.your personal data may be transmitted to www.france-purification.com service providers for the purposes of processing orders and providing after-sales service, as well as for marketing and customer relations management purposes, it being specified that some of these service providers are located outside the European Union. In this respect, we assure you that we have taken the necessary measures to provide a legal framework for this transfer of data, in particular by completing the appropriate formalities with the CNIL. your personal data may also be communicated to our partners for non-electronic canvassing purposes, in particular by post or telephone. You may object to this communication by writing to :fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
10.2 Bank details
Your bank details are not in our possession, as your payment is secured by our partner's ATOS secure payment system (128-bit encryption). As such, all banking data is outsourced to the company representing the secure payment process.
10.3 Right of opposition, rectification or deletion of your personal data
In accordance with the provisions of the French Data Protection Act of January 6, 1978, you have the right at any time to access, oppose, rectify or delete your personal data held by plaisirs-discrets.com, by writing by mail and proving your identity to : fRANCE PURIFICATION, 36 rue de la Gare, 18380 IVOY LE PRE
Article 9: Company contact details
Company identification,FRANCE PURIFICATION Société à responsabilité limitée au capital de 60 000 EURO , RCS Bourges n° 487 649 139
Contact www.france-purification.com:
For information or advice, please contact us at 02.48.58.04.55, Monday to Friday, 9am to 12pm and 2pm to 5pm (local call rate from a landline), weekends and public holidays. For order tracking and after-sales service, you can contact us:
By visiting our online Customer Service: Information concerning your order, payment, delivery and after-sales service is available in your Customer Area, under the headings "My orders" and "Frequently asked questions (FAQ)"please note: To avoid losing time processing your call, please have ready the e-mail address you used to place your order and the number of the order concerned.
By post:
FRANCE PURIFICATION , 36 rue de la Gare , 18380 IVOY LE PRE
Caution: To avoid losing time in processing your request, please include your surname, first name, the e-mail you used to place your order and the number of the order concerned.